Jeli always treats the protection of your personal information as its top priority. This privacy policy clearly explains what data we collect, why we collect it, and how we keep it secure.
Jeli's Privacy Policy is built on six core pillars
All your data is protected with 256-bit SSL/TLS encryption — from login to payment, every step is secure.
Jeli never sells your personal information to third parties. Your profile belongs to you alone.
All user data is stored on encrypted servers, with full protection against unauthorized access.
We collect only what is necessary. No unnecessary information is gathered.
You can request to update, correct, or delete your information at any time.
We clearly disclose which cookies are used and why. You can manage your cookie preferences at any time.
Jeli (jeli.bio) is an international gaming platform serving online gaming users in Bangladesh and around the world. We believe privacy is a fundamental right for every user. From the moment you create an account on Jeli, it is our responsibility to handle your personal information with the highest level of protection.
This Privacy Policy ("Policy") applies to all services and products on the Jeli platform — including the website, mobile app, customer support channels, and any other digital medium we operate. By accessing or using Jeli, you agree to this Privacy Policy.
Whenever we make a significant change to this policy, you will be notified at your registered email address and this page will be updated. We recommend checking this page regularly.
Under Jeli's privacy policy, we collect only the information that is necessary. Our data collection falls into three categories:
Information you provide directly:
Automatically Collected Information:
Information received from third parties:
| Data Type | Purpose | Retention Period |
|---|---|---|
| Name, email, phone | Account Management | For as long as the account remains active |
| KYC Documents | Identity verification, AML compliance | 5 years after the end of the relationship |
| Transaction Records | Financial Audits & Dispute Resolution | 7 years after the end of the relationship |
| IP & Device Information | Security & Fraud Prevention | 12 months |
| Gaming Logs | Fair play guaranteed, dispute resolution | 18 months |
Jeli uses the data it collects only for specific, legitimate purposes. Here is a detailed breakdown of why we use each type of information:
Jeli may share your information with third parties in limited, necessary circumstances. Those circumstances are outlined below:
Every third party operates under Jeli's strict data protection agreements and may not use any information received for any other purpose.
Jeli uses cookies and similar technologies on its website and app to enhance your experience. Cookies are small text files stored on your device.
Types of cookies we use:
You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features of the platform.
Jeli follows the highest industry standards to protect your data. Our security framework is multi-layered:
Under Jeli's privacy policy, you have specific rights over your own data:
To exercise these rights, please contact customer support. We typically respond within 30 days. In some cases, legal obligations may prevent us from deleting certain data or fully restricting its processing.
Jeli is an 18+ platform. We never knowingly collect information from or allow account registration by anyone under 18. Age verification is carried out at the time of registration.
If we become aware that personal data has been collected from a minor by mistake, it will be deleted immediately and the account will be closed. If a parent or legal guardian believes their child's data is held by us, please contact customer support.
As an international platform, Jeli may sometimes store or process your data on servers located outside your country. In such cases, we ensure that:
Our core server infrastructure operates in compliance with GDPR and international data protection best practices.
For any questions, comments, or complaints regarding this Privacy Policy, please contact our data protection team. We aim to respond to all messages within 72 hours.
Your data is always safe with Jeli. Join today and game with complete peace of mind.